New updates are being added at the bottom of this story…….
Original story (published on July 01, 2021) follows:
Incoming is a service outage alert! Is the HBO Max app down, not working for you at the moment, or throwing an error stating “Oops! Something went wrong” or “Can’t connect to HBO Max”?
Please be informed that the service is seemingly going through an outage in some regions which has got affected users to route to micro-blogging site Twitter and other online discussion platforms to highlight their concern.
Take a look at what some of those affected have to say:
Here’s what users get to see on accessing the app:
A quick look at Down detector – a service that gives a realtime overview of outages and other issues – reflects HBO Max is encountering a glitch in some regions. Here’s a live outage map showcasing the same:
Coming to whether there’s an official word on the matter, well, it’s yet to come. But be informed, we’re keeping a continuous tab on the service’s social media and other official channels for more information.
So we’ll update this page with relevant info as and when we catch hold of any. In case you’re facing the problem discussed here, stay tuned for more updates.
Update 1 (July 01)
HBO Max support has officially confirmed the problem saying:
Update 2 (July 02)
HBO Max support confirmed that the issue has been fixed already. Hence, if you’re still experiencing the problem, you might want to restart your device and try again.
Update 3 (July 03)
It seems that PlayStation users are still facing issues with HBO Max as the company’s support team is responding to complaints stating that they’re aware of the ‘Opps’ error and are working on a fix.
Update 4 (February 28, 2022)
There appears to have been a short outage with HBO Max as many users were left disappointed because they were unable to watch the season finale of Euphoria when it dropped or anything else. Luckily, things have seemingly returned to normal but there’s no confirmation from the company’s support.
10:32 am (IST): HBO Max Help on Twitter has now confirmed that the issues with their service have been resolved.
Update 5 (December 26, 2022)
08:40 am (IST): Multiple reports on Twitter and Downdetector indicate that HBO Max subscribers are facing issues while trying to stream content on the platform.
Update 6 (January 16, 2023)
09:02 am (IST): Multiple HBO Max users report that the platform is down or not loading form them (1, 2, 3, 4), and the cause could be a server overload after the premiere of ‘The Last of Us’ series.
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