New updates are being added at the bottom of this story…
Original story (published on June 14, 2021) follows:
Just in case you’re trying to get your head around why Cox internet is not working or down, you might find solace in the fact that you aren’t the only one facing an issue with the service.
A quick look at the micro-blogging site — Twitter — conveys there are many others are affected by the same issue.
According to user reports, they haven’t been able to access the internet properly since the speed has drastically dropped or the internet isn’t working at all.
For a quick glance, here’s how some of the complainants word the problem:
Down detector – a popular service that gives information about live outages – also conveys that Cox internet is indeed going through a glitch in regions like Phoenix and Tucson as can be seen in the image below:
Any official word on the matter? Fortunately, Cox’s customer care on Twitter has responded to several reports surrounding the issue by claiming that they are aware of it and are working on a fix.
Apparently, the outage is due to a pole that caught fire in the Phoenix area according to the company’s support.
Rest assured, we’re keeping an eye on all related developments and will update this page with relevant info as and when we come across any.
So in case you’re encountering the problem discussed here, we’d suggest book marking the page to be informed on all the latest developments.
Update 1 (June 24, 2021)
02:04 pm (IST): Cox is down again as per several reports and Down Detector. While new reports have subdued considerably, there are still few flowing in indicating that the issue has still not been resolved.
Update 2 (April 12, 2022)
01:25 pm (IST): It appears many users are facing an issue with Cox internet in certain areas. Reports on Downdetector and Fing indicate that the outage has been going on for close to half an hour at the time of this update.
There’s no official word on the outage at the moment.
Update 3 (April 13, 2022)
04:23 pm (IST): Downdetector now suggests that the recent outage with Cox internet is seemingly resolved.
Update 4 (April 19, 2022)
02:11 pm (IST): Fresh reports on Downdetector indicate that Cox internet subscribers are once again facing issues with the internet provider. The company’s support team hasn’t yet acknowledged any outage at this point in time.
Update 5 (April 22, 2022)
04:09 pm (IST): While the service was restored on April 19 itself, fresh reports on Downdetector suggest that users are again facing issues.
Update 6 (April 26, 2022)
02:30 pm (IST): Fresh user reports on Downdetector and Twitter suggest that Cox internet is again down or not working for many.
Update 7 (April 29, 2022)
04:33 pm (IST): According to a report on Downdetector, the recent outage with Cox has now been resolved.
Update 8 (June 7, 2022)
02:12 pm (IST): Many Cox internet users are reporting on Twitter that they are unable to use the service.
Update 9 (June 8, 2022)
03:54 pm (IST): According to reports on Downdetector and Twitter, many users are still facing issues with Cox internet.
07:40 pm (IST): User reports on Downdetector now suggest that the recent outage with Cox internet has now been resolved.
Update 10 (July 19, 2022)
02:31 pm (IST): According to fresh reports (1, 2, 3), Cox internet is currently down or not working for users in Arizona, California, and Nevada.
06:20 pm (IST): User reports on Downdetector suggest that the recent outage with Cox internet has now been resolved.
Update 11 (July 22, 2022)
11:46 am (IST): Users have taken to Twitter to report that Cox is currently down or not working for them. Moreover, reports on Downdetector also convey the same.
05:45 pm (IST): According to reports on Downdetector, the recent outage with Cox has now been resolved.
Update 12 (November 2, 2022)
01:46 pm (IST): Cox internet subscribers, primarily in Arizona, are reportedly facing issues with the service.
The company is yet to acknowledge the ongoing outage publicly.
Update 13 (November 9, 2022)
01:25 pm (IST): Many Cox subscribers are now reporting (1, 2) that the service is currently down or not working for them.
Update 14 (November 10, 2022)
07:29 pm (IST): The recent outage with Cox appears to have resolved as we haven’t come across any fresh reports.
Update 15 (November 29, 2022)
02:01 pm (IST): Multiple reports on Twitter and Downdetector suggest that Cox is currently down or not working for a section of users.
07:30 pm (IST): The recent outage with Cox appears to have been resolved as we haven’t come across any fresh report.
Update 16 (December 02, 2022)
01:12 pm (IST): Multiple reports on Twitter (1, 2) and Downdetector indicate that Cox is currently down or not working for a section of users.
Update 17 (December 06, 2022)
03:03 pm (IST): Downdetector platform is reflecting increasing reports related to issues in Cox internet services.
Update 18 (January 10, 2023)
12:04 pm (IST): Cox internet users report service outages in multiple areas (1,2, 3). Downdetector platform also reflects the ongoing issue.
Update 19 (January 18, 2023)
01:41 pm (IST): As per recent reports on Twitter (1,2,3) and Downdetector, there seems to be an issue going on with Cox internet.
05:41 pm (IST):The outage appears to have resolved, as we don’t see fresh reports on Downdetector.
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