New updates are being added at the bottom of this story…….
Original story (published on July 12, 2018) follows:
Another Google smart speaker issue comes to light. Google Home and Home Mini devices are acting up while playing music through speakers connected via Bluetooth (despite them being in suitable range).
Going by reports, music not only stutters when played on Bluetooth speakers through Google Home/Home Mini but gets choppy and even refuses to play in some cases.
One of the complainants also shared a video clip of the issue wherein music just doesn’t play.
The problem with Bluetooth playback appears to be troubling a lot of of users for it’s being reported across different platforms. From Google Home help forum (1,2,3,4,5,6) to Twitter (1,2,3,4,5) those troubled have been reporting different use-cases.
Take a look at what some of the complainants say:
Google is aware
Don’t worry Google is looking into the matter.
The connection is there but it stutters a lot, as if the 2 are to far apart from eachother. I cannot really listen to music and the sound quality of the mini itself is horrible. Rebooting the mini seems to work most of the time but I dont want to do that each time i want to listen to music.
Some time back, one of the Top contributors on the compnay’s official help forum shared with the complainants what they got to hear from Google.
And lately, Google also acknowledged the issue while reverting back to some of the users on Twitter, saying
They are aware of all your posts and the experiences you are having with the noise during Bluetooth playback. They are looking in to this and working on it.
Another bug
Not only that, but the company also acknowledged a Home Mini related issue, wherein the complainant said:
Google reverted back saying:
While it’s appeasing that the company is looking into Google Home/Home Mini Bluetooth speakers playback glitch and other issues, there’s no information as to how long will it take to fix these problems. We hope they do it sooner than later.
Update 1 (June 11, 2021)
It’s been a few years since Google officially acknowledged the Bluetooth issues with its smart speakers but it seems that the search giant is yet to come up with a proper fix for it.
In a recent response — via the official Made By Google Twitter handle — to a complaint from a user regarding Bluetooth issues with the Google Home, the company claimed that they’re still working on a fix and there’s no ETA.
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