This story is being continuously updated…. New updates are being added at the bottom…..
Original story (from Sept 18) follows:
Another day, another service outage alert incoming!
Just in case you’re trying to get your head around why Natwest bankline isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately.
Similar reports can be seen posted across the micro-blogging site Twitter. Here are some reports for you to take a quick glance at.
A quick look at down detector – the service that gives information about outages – NatWest is indeed encountering issues in some regions of the UK as can be seen in the live outage map below:
What’s good is that @NatWestBusiness has officially acknowledged the issue and confirmed the concerned team is looking into the matter. However, there’s no ETA for the fix as yet. Here’s what they said while reverting back to a complainant:
So there you go. It’s appeasing that the issue has atleast been officially confirmed. We are keeping a continuous tab on all related developments, and will continuously update this page with relevant info.
Update 1 (Oct 11)
Going by recent reports proliferating across Twitter, NatWest app is down as of writing this. Here are some for you to take a quick glance.
Here’s the notification that pops up:
What’s good is that Natwest has acknowledged the issue, and are looking into it.
Update 2 (Oct 11)
Royal Bank or RBS app is down as well, and the company’s investigating.
Update 3 (Nov 15)
As per the latest user reports, on accessing the website, all they get to see is a notification stating “RBS HTTP Error 502.” What’s good is that @NatWest_help says they’re looking into that matter.
Update 4 (Nov 15)
After RBS HTTP Error 502, some NatWest users are now facing login-related issues. Here are some of the reports:
While reverting back to a complainant, @NatWest_help recently addressed the issue saying:
Update 5 (Dec 20)
Natwest bankline is down right now and users are facing login issues. What’s good is that the issue has been officially acknowledged by @NatWestBusiness saying:
Along with that, the issue with using NatWest credit card on the app is also being looked into.
Update 6 (July 23)
Reports on Twitter convey Natwest Bankline is down and not working for some.
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Update 7 (August 20)
Sky Broadband customers have been facing an outage of services from NatWest including Mobile banking and online banking services. Now NatWest is pointing a finger at the Sky Broadband outage as the cause of these issues.
Update 8 (December 02)
01:56 pm (IST): NatWest customers are once again facing issues with the mobile banking app and website as they’re getting a ‘Something went wrong’ notice while trying to access the service. Many have taken to Twitter to report (1, 2, 3, 4, 5) the issue but there’s no official response yet.
02:18 pm (IST): NatWest support has confirmed that they are aware of the issue and are working to resolve it. Unfortunately, there’s no ETA for the fix.
05:59 pm (IST): The outage has been resolved according to a fresh tweet from the bank’s support team.
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