New updates are being added at the bottom of this story…….
Original story (published on June 10, 2020) follows:
Motorola stayed off the flagship smartphone for three or so years, with the last serious contender arriving in 2017 – the Moto Z2 Force. This year, the company made a comeback with the Motorola Edge+.
By all standards, this is one of the most premium handsets the company has made in recent years. Flaunting an extreme screen curve that makes it stand out from the rest, still, the Moto Edge+ isn’t perfect.
As noted, the massive 6.7-inch 1080p OLED, 90Hz refresh display screen is what makes the Motorola Edge+ stand out at first sight. But coming from those who have had the device for several weeks, the screen may turn out to be an early dealbreaker.
Apparently, the device is starting to experience display issues where the panel displays a black screen, white screen, purple spots, and sometimes the entire screen goes green.
Below are some of the photos shared by affected Motorola Edge+ owners on various platforms.
The Moto support guys have been actively getting back to affected device owners in the Lenovo forums and have indeed confirmed the company is working on a software update to address some of the Motorola Edge+ display issues.
At this point, no one knows when this bug-fixing firmware will be ready for the Moto Edge+. However, what seems clear is that the green tint issues may not be addressed in this update.
When asked about it, the moderator says “we are not sure” but things should be clear once the upcoming software update rolls out.
Are you experiencing these or related Motorola Edge+ display issues? Let us know in your comments below.
Apparently, Motorola has several plans being lined up to address the display issues on the Motorola Edge+, which are still present even on replacement units. Here is what a forum moderator who has been actively following up on the matter had to say in a series of posts:
Update 1 (July 11)
The moderator says Motorola is looking at short and long-term solutions and once the matter is clear, details will be shared:
So, as it stands, the only way around this issue is to grab a replacement unit and hope that the latest software updates do some justice to the display issues. We will continue keeping you updated on the matter as and when we have new developments.
Months later, some users are still complaining about display issues on the Motorola Edge+. The issues range all the way from screen burn-in and purple spots as we reported earlier.
Update 2 (November 21)
A recent comment from an administrator on the Lenovo forums suggests that most display issues are indeed hardware-related, however, Motorola has made “significant improvements” to the phone’s hardware and thus newer units should not be affected as much.
A US-based law firm — Migliaccio & Rathod LLP — is currently investigating Motorola for the green tint/screen bleeding issues on the Motorola Edge+ which has been troubling users even after multiple device replacements.
Update 3 (December 18)
The firm is seeking affected users to fill up a questionnaire in order to file a class-action lawsuit against Motorola Inc. We’ll post an update once new details emerge on the matter.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
