New updates are being added at the bottom of this story…….

Original story (published on March 5, 2020) follows:

As compared to other apps, there are fewer instances where we see any Google app getting into trouble due to any bugs or issues. But, an issue has come into the light, and this time around it has specifically hit the OnePlus users.

Several users of the OnePlus smartphones have taken to various forums to report an issue that is associated with the Google app. The reports claim that the Google app keeps on crashing while opening it.

Moreover, as per a post, this issue started rising after the 10.97.8.21.arm64 update for the Google app and is still going strong even after updating to the latest app update, i.e. 10.98.10.21.arm64.

Check out various user’s reports about this issue, on different platforms:

Update: Issue also persists with latest version of app (10.98.10.21.arm64).

(Source)

Even clearing the app data and cache does not seem to fix the issue, as per several users.

 

And by the looks of it, it seems that the OnePlus 5 and OnePlus 5T smartphone users are mostly affected.

There are plenty of user reports, stating the same issue on Twitter as well:

Amidst all of such user reports, one of Google Experts on the forum has claimed that Google is indeed aware of this issue.

The good news is that there is a confirmed workaround for this issue. And if you are also one of the unlucky ones, that are facing this issue, then it can be resolved by turning OFF the Ambient Mode and charging your phone when it’s powered off.

Confirmed: Charging the phone ONLY while it’s shut down and TURNING OFF ambient mode can avoid the problem for now.

But, this workaround might not work for everyone as there are users who are still facing the issue even after trying the above-mentioned workaround.

Since Google is aware of this issue, we can expect a new update to arrive soon that will fix this issue for the OnePlus users.

Update (April, 09)

Seems like the Google app crashes on the OnePlus phones have not been resolved. More users have reported the same issues on their OnePlus phones.

However, if we go by user reports, the March 3 Google App (Beta) update that arrived almost a month ago, partially fixed the issue for some users. But, as per the latest reports, the issues have resurfaced and have left the users baffled as there is no concrete response from Google.

PS: You should cover your hot fixes with unit tests

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