New updates are being added at the bottom of this story…….
Original story (published on August 13, 2021) follows:
EA and Madden NFL have a history that spans decades. Every year, the franchises come together to provide gamers with the most realistic football experience.
EA Madden is a simulation-based game that offers an authentic NFL experience and fulfills their fantasy of winning the Super Bowl.
The game is available on various platforms including PC, mobile, and every major console.
Having said that, the upcoming version of the game, EA Madden 22 is now available for pre-order.
If you purchase the game before August 20, EA says you will receive rewards that include a Power-Up and a Strategy Item in Madden Ultimate Team.
Naturally, a lot of Madden fans have already purchased the game. But lately, many of them are reporting that their EA Madden 22 pre-order rewards are missing.
We want to remind you that this is not the first time pre-order rewards were reported missing. Last year, when players bought NFL Madden 21, similar reports came flooding in.
It looks like EA hasn’t learned anything from its past mistakes and is repeating history once again.
Thankfully, this time, EA has acknowledged the Madden 22 pre-order missing rewards issue and said they are working on a fix.
In addition to the above bug, players also complained about an issue that led to their trial version of the game expiring just hours after its launch.
According to users, the trial timer keeps running even if you exit the game and keeps on going no matter what you do.
It is really bad since EA Madden 22 has a trial period of just 10 hours.
This has angered a lot of gamers since they were looking forward to playing the trial during the weekend.
(Source)
EA is yet to acknowledge the issue and there is no fix in sight for now. If you have access to the Madden 22 trial, we recommended you wait until EA fixes the issue.
Update 1 (August 14, 2021)
EA has stated that there is no way to reset the trial duration for those who are affected by the bugged timer. Here is the official acknowledgment by the developers that confirms the same.
Update 2 (August 16, 2021)
EA has acknowledged an issue where Madden NFL 22 trial players are experiencing technical issues, saying that investigations are ongoing.
Update 3 (August 17, 2021)
Now, EA is directing affected players to the official site where they’ve provided more information on how game trials work. Additionally, it is becoming apparent that they cannot reset the timer for anyone. More on that here.
Update 4 (August 18, 2021)
Apart from the problem with the trial timmer running out for no reason, Madden 22 players are now having to deal with the game crashing on Xbox units and possibly even the PS5. Check out the full story here.
Update 5 (August 19, 2021)
Individuals who were having issues redeeming their rewards for pre-ordering Madden 22 will be pleased to know that the content has begun showing up, however, it’s taking a bit longer, according to EA support.
Update 6 (August 20, 2021)
EA now says that they’re investigating reports from players who were missing veteran loyalty rewards. Additionally, they say that the team will be pushing the remainder of the said reards who haven’t received them yet.
Update 7 (August 16, 2022)
11:39 am (IST): Madden 23 players are also reporting (1, 2, 3, 4) the issue where pre-order rewards are missing and trial is expiring before time.
Unfortunately, the support team hasn’t yet acknowledged this issue.
Update 8 (August 17, 2022)
11:40 am (IST): A community manager said that pre-order content will be rolling out today. However, some players haven’t received them so far. And they should wait until the end of the day and see if they get the rewards.
Update 9 (August 18, 2022)
05:45 pm (IST): In a recent acknowledgment, EA support said that they are currently investigating the issue where pre-order content is missing for some players. However, there’s no ETA for the fix.
Update 10 (August 19, 2022)
06:19 pm (IST): EA support has confirmed that they are working to fix this issue with steep importance. However, they did not provide any ETA for the fix.
Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.
Featured image source: Steam
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