Here’s the crux of the article in video form:
New updates are being added at the bottom of this story…
Original story (published on August 18, 2021) follows:
EA loves to be in the spotlight, even if for all the wrong reasons. Most of the titles published by the company seem to be affected by bugs and issues.
One of the upcoming games by EA is Madden 22. The game, which is scheduled to arrive on August 20 this year, lets players dive into the world of NFL.
A few days ago, players reported an issue with Madden 22 where the trial expired before time and users were unable to claim pre-order rewards.
Now, another bug has popped up that is preventing users from playing the game altogether.
People who have pre-ordered Madden 22 say that the game is crashing on Xbox as well as PlayStation.
Uninstalling and reinstalling the game does not help either. While some people report that the game crashes to the main menu, for others, it shuts down the console itself.
And the crashes aren’t tied to a particular point in the game. EA Madden 22 seems to be crashing randomly.
Players who have pre-ordered the game are really disappointed since the issue has rendered it unplayable for many.
Since then, EA has acknowledged the issue and said they are working on a fix.
In the last few years, the Madden series always seems to be plagued by some issue or another. If this trend continues, it won’t be long before players stop pre-ordering EA games altogether.
Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.
Update 1 (August 19, 2021)
11:46 am (IST): One of the affected players now notes that the only way to help ease this issue is by restarting the affected console. However, we cannot speak to the efficacy of this fix.
Update 2 (August 21, 2021)
12:15 pm (IST): EA Support has confirmed, yet again, that they are aware of the crashing problem on the Xbox and are actively tracking the issue in a ticket that has been opened. Unfortunately, there’s still no ETA for a fix.
Update 3 (August 23, 2021)
1:21 pm (IST): Well, thanks to the power of the community, there might be a viable workaround for this issue. According to a user on Reddit these steps helped him get the game working.
Update 4 (September 16, 2021)
2:29 pm (IST): Madden NFL 22players who are facing this issue on the Xbox are now advised to install the Xbox Insider app and use the ‘Report a Problem’ button to file a bug report, even as the team is looking into it.
If this issue is being encountered, please install the Xbox Insiders app and use the ‘Report a Problem’ button to file a bug as the team investigates this issue. To do this, press and hold the Xbox button on your controller, select “Report a Problem” and complete the form. Source
Update 5 (October 13, 2021)
1:29 pm (IST): A number of Madden 22 players are facing crashes on their Xbox setups and social media is awash with reports from affected players.
In response to one of the affected players, EA Help on Twitter goes to say that these issues are being looked into as the team is aware.
Update 6 (October 14, 2021)
3:18 pm (IST): EA support confirmed that they are aware of the issue where players are being kicked to the dashboard or the game crashes while playing Solo battles.
Update 7 (October 16, 2021)
12:14 pm (IST): In the latest Madden 22 update, the following has been fixed:
This new title update is available for the Xbox Series X/S and the PlayStation 5.
Update 5 (October 23, 2021)
07:00 pm (IST): Even after installing the latest title update, some players are still reporting crashing issues with the game.
Update 6 (August 22, 2022)
11:20 am (IST): Many Xbox and PlayStation players are reporting (1, 2, 3, 4) that Madden 23 is crashing for them. Fortunately, EA has acknowledged the issue and said that the team is currently working on a fix.
Update 7 (August 23, 2022)
06:34 pm (IST): A Redditor has suggested that turning graphics settings from ‘performance’ mode to ‘image quality’ can be a potential workaround to the crashing issue.
Update 8 (August 24, 2022)
05:38 pm (IST): Fresh reports for Madden 23 crashing issue are still coming in. However, EA support is now asking (1, 2) those affected to connect with them via DM and there’s still no ETA for the fix.
Update 9 (August 26, 2022)
03:54 pm (IST): Many Madden 23 players are now reporting (1, 2, 3, 4, 5, 6, 7, 8) that the game is crashing for them in Face of the Franchise mode when they are trying to sign a contract with a team.
Unfortunately, the support team hasn’t yet acknowledged the problem. However, we will keep an eye out and inform you if and when we find anything noteworthy.
Update 10 (August 30, 2022)
04:24 pm (IST): EA support has acknowledged the issue where Madden 23 is crashing in Face of the Franchise mode and they have confirmed that the devs are currently investigating it.
Featured image source: Xbox
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