New updates are being added at the bottom of this story……
Original story (published on November 26, 2020) follows:
The search function in Apple Mail has seemingly stopped working for several users after the macOS Big Sur update. Searching for mail yields no results whatsoever.
As a result, there have been plenty of complaints on Apple and MacRumors forums.
In this issue, zero results for Mail appear upon performing a search, no matter what is being searched, even when using Spotlight.
Some have also reported that while search does in fact work for them, it malfunctions and returns incomplete results.
Most complainants reportedly have already enabled “Mail & Messages” in Spotlight, so that can’t be the source of the problem.
Basically, the latest macOS update appears to completely break the search functionality on Apple Mail for some.
However, several users have admitted that a reboot or a re-login has fixed the problem for them, and hence, if you are facing this issue, that is the very first thing you need to try.
There are still plenty of users though, who have commented that a reboot doesn’t do the job for them. If you are one of them, then the below-mentioned workarounds may help.
Workaround #1: It appears that Apple Mail has undergone some under-the-hood changes, and you now have to search for mail in a slightly different manner:
Workarounds for Mail search issue after Big Sur update
Workaround #2: If that does not work, then you can also try the following trick that has reportedly worked for many users.
For those wondering how this weird workaround has actually done the job for many, opening an app while holding down shift stops the app from restoring the last session.
In some apps, it also clears preferences and is akin to starting the app in ‘Safe Mode’. So yeah, the good old safe mode works in this case too.
Workaround #3: If none of the above worked for you, then your last resort could be reinstalling macOS.
To do so, you need to hold down the Command + R or Command + Option + R keys at device boot-up, and click on the “Reinstall macOS” option that appears in the recovery.
It is worth mentioning here that this issue isn’t something entirely new, as instances of it were reported right after the macOS Catalina update as well. Perhaps, Apple Mail has a tendency to malfunction after every major update.
Hopefully, Apple will address the issue soon. With that being said, be sure to also check out our story on macOS Big Sur battery drain and overheating issues along with its solutions here.
Quite disappointingly, Big Sur 11.1 has not fixed the issue at all as per numerous reports following the update. But there is now also a new workaround available that has worked for a couple of users.
Update 1 (December 28)
User reports convey the issue continues to persist even after the latest update v11.2.3. A new workaround has been shared by one of the affected users which you can try. Here is what the user says:
Update 2 (March 15, 2021)
One of the users has now been asked by the support to wait for the release of update version 11.2.4 to get rid of the issue. Here is what the concerned person shared about their experience:
Open Activity Monitor Identify “corespotlightd” process name (it’s possible you may have more than one) Stop the “corespotlightd” process(es) using x-icon Process will re-start and search should work now
Update 3 (April 02, 2021)
They further added:
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