New updates are being added at the bottom of this story…….

Original story (published on July 13, 2022) follows:

This issue appears to have popped up in the last few days if the reports are anything to go by.

Speaking of which, we’ve added a few of these reports below for reference:

The problem appears to be affecting users irrespective of their platform as some reports come from smartphone users while others claim the issue is present on their Smart TVs.

Since reports have only recently started flowing in about the problem, there’s no official acknowledgment from the company yet. However, this is something that we’ll keep our eyes out for.

You can try out these potential troubleshooting steps and see if luck is on your side:

In case none of these steps help, we’d suggest waiting for an official fix or any other useful workaround that might pop-up later.

That being said, stay tuned to PiunikaWeb to know if and when there are any further developments regarding the issue.

Update 1 (December 02, 2022)

01:32 pm (IST): Fresh reports (1, 2, 3) on Twitter suggest that the issue where users are getting black screen on Prime Video has resurfaced again.

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