New updates are being added at the bottom of this story…….
Original story (published on March 11, 2022) follows:
The issue could happen on any current Android version, as there are related reports on both Android 12 and Android 11. It also doesn’t seem to matter if the OS has a custom skin on top, since it can also occur on Pixel phones.
I have a newish Pixel 6, running Android 12 with the February updates. This is my first time trying to run the app on this phone but it crashes completely before reaching the main screen. I’ve tried the typical debug stuff (clear cache, clear data, reinstall, reboot) a few times in combination but haven’t had any change. I couldn’t find anything that makes me think it shouldn’t work, but didn’t know if I might have missed something. Source
As of yesterday app immediately crashes after opening on a Samsung Galaxy Tab A7 Lite, version 11. Previously working fine. Have cleared memory and cache, uninstalled and reinstalled. Still crashing. On reinstall icon not showing on home screen. Ready to cancel. Ideas? Source
Currently, there are also no workarounds to help resolve or mitigate the issue while the official fix arrives. We will update this story once new details related to the matter emerge.
Our technical team is aware of the issue and currently working on a solution. Please make sure that you are running the latest version of the app.
I will update this thread as soon as a resolution is available. I apologize for the inconvenience and appreciate your patience. Source
Update 1 (April 04)
Thanks for the tip: Mike Goffe!
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