By simply connecting an HDMI cable to the TV’s port, one can instantly transform their existing TV into a smart one. However, it also exhibits various bugs and issues every now and then.
Whenever users connect their devices to WiFi, it tries to update the TV but eventually throws the ‘Unable to update’ error message. It has been ongoing for several weeks now and sometimes gets stuck on a black screen.
This is quite frustrating for users as the error message is preventing them from watching various content. You can check out the screenshot of the error message below as shared by a YouTuber:
Moreover, it seems that affected users have tried resetting the factory settings and disconnecting their TVs but to no avail.
Official acknowledgment
We hope that the developers soon find the root cause of the issue at hand.
We’ll keep tabs on the latest developments and update this article as and when something noteworthy comes up.
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