I have 4 Echo Dot. As of a few days ago they no longer find any blue tooth devices to connect. All four will search but find none. I have rebooted each dot as well as disconnected, rebooted my wifi then plugged each Echo Dot in to connect. Still nothing. I am able to locate all my bt devices with my phone but to no avail, dots fail to find any of them. Source
We have 10 Alexa dots we have wireless Bluetooth headsets hooked to these for music they have been working for a year until we unpaired them and try to reconnect new headphones to it the dots aren’t finding any Bluetooth devices I’ve used different headphones different phones to use the app I don’t know what else to try. Source
I’ve tried SoundCore Motion+ speakers, Oontz speakers, and bluetooth earbuds. None of the Echo devices will show any of these. Source
Issue officially acknowledged
We will update this story once new developments related to the topic emerge in the future.
I’m sorry to hear that your Echo Dot isn’t finding your Bluetooth device when you try to pair them! This issue has been reported to our technical team and they’re researching the issue further.
It is our goal is to help resolve any problems you encounter as quickly as possible. I’ll write back here as soon as any update on this is available. Source
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