New updates are being added at the bottom of this story…….
Original story (published on November 18, 2022) follows:
The affected users assert that they are unable to utilize the application because it keeps crashing and they are unable to get past the loading screen.
Some tried troubleshooting methods like clearing data and cache, uninstalling and reinstalling the app, and restarting the phone but nothing seems to work.
Issue acknowledged
Potential workarounds
Another potential way of getting around this issue is to force stop the Alexa app.
If the aforementioned workarounds helped fix the crashing issues, do let us know in the comments down below. Also, we will be updating this space once the problem is resolved so stay tuned for more information.
Update 1 (November 21, 2022)
Update 2 (November 22, 2022)
01:18 pm (IST): One of our readers has managed to fix the crashing issue by installing a previous version of the Alexa app. Hence, you can also try this as a potential workaround and see if it helps.
Thanks for the tip: Ted Howe!
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