The devices can be quite convenient and helpful, but users do come across some bugs and issues sporadically. For instance, we recently highlighted an issue where the Echo Show 15 was not working.
Similarly, some users have been reporting that their Echo Show 5 devices are not responding promptly to their voice commands, leading to frustration and inconvenience.
Multiple reports (1,2,3,4,5,6,7,) suggest that some are complaining about the device being unresponsive or ‘deaf’ for a significant portion of the time.
Some users have also reported that their Echo Show 5 devices stop responding to voice commands in the morning or after a period of inactivity.
Official acknowledgment
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