Adobe Illustrator is a popular tool used for creating graphics, sketches, drawings, and much more with precision and control.
It is regularly updated with new features that let users create designs and intertwine various texts/objects with 3D effects for a more realistic view.
Adobe Illustrator crashing after v27 update
However, many Adobe Illustrator users (1,2,3,4,5,6) have been reporting an issue where the software is repeatedly crashing after the latest v27 update.
It seems that the constant crashes and freezing issues are only limited to Windows and macOS.
Almost every action including adding a 3D effect, creating and saving a file, or even changing opacity triggers the said issue.
Users are incredibly frustrated because the app has basically become unusable now and stops responding every now and then.
Potential workarounds
We’ve come across some workarounds that can help fix the crashing issue. If a document triggers the crash, then the following steps might help:
If the problem is DNS-specific, then those affected can try the following workaround:
There’s yet another temporary fix and it involves reinstalling Illustrator.
Unfortunately, there’s no response from the team yet so users can try the above-mentioned workarounds for the time being.
That said, we’ll follow up on the latest developments regarding this issue and inform you as and when we come across anything noteworthy by updating this article.
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