New updates are being added at the bottom of this story…….
Original story (published on August 10, 2022) follows:
Adobe Illustrator is a popular tool used for creating vector graphics, sketches, drawings, and much more.
Developed and published by Adobe, a new v26.4.1 update was released in July of 2022, with new features like the ability to export 3D objects with colors.
Adobe Illustrator click and drag not working after v26.4.1 update
But recently, some Adobe Illustrator users are facing an issue with the click and drag function not working properly after the v26.4.1 update (1,2,3,4).
The said issue starts when users use the drag function to move single or multiple objects. They receive a little green plus icon up next to their cursor and the object doesn’t move.
After this, the object snaps back to its original place, Illustrator makes an audible error sound “beep” to signify the user was trying to do something that is either not possible or allowed.
Turning ‘Smart Guides’ on and off seems to solve it but for a very short period of time.
Apparently, this issue is not exactly new. In fact, there are reports of users experiencing the same situation with the v26.1 update and later it got fixed in v26.2.1 but has resurfaced again in v26.4.1.
Issue acknowledged
Recently, an Adobe support team member has stated that the developers are aware of this issue and are investigating it. But there is no ETA for a fix yet.
Potential workaround
Meanwhile, there is a method that could address the problem before the official fix arrives. Basically, you have to install an older version of Adobe Illustrator.
We’ll update this article as and when any further developments take place.
Update 1 (August 19)
04:04 pm (IST): An Adobe employee has confirmed that they have released a new update for Illustrator that fixes the click and drag issue.
Note: We have more such stories in our dedicated Apps Section so be sure to follow them as well.
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