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Turn off DND
Enabling ‘Do Not Disturb’ prevents any call and message alerts and notifications from delivering on your iPhone. If you turned on DND and forgot to turn it off, you may not be receiving sound alerts for incoming messages. Here’s how you can disable Do Not Disturb on your iPhone.
Step 1: Scroll down the status bar to access the Control Centre.
Step 2: Tap on ‘Focus’ and disable DND.
Turn off Silent Mode
Make sure your phone is set to a loud profile by flicking the ringer switch on the top left side of your iPhone. If you can see an orange colour on the switch, it means your iPhone is in silent mode. Simply flick the ringer the other way to turn off silent mode on your iPhone. This will ensure you receive every sound alert.
Check if Message notifications are turned on
Step 1: Go to Settings, scroll down and select Messages.
Step 2: Tap on Notifications.
Step 3: Ensure the toggle bar for ‘Allow Notifications’ is turned on.
Step 4: Ensure that the lock screen, notification centre, and banner alerts are turned on. Additionally, make sure that the toggle bar for ‘Sounds’ is turned on as well.
Reset Notification Settings for Messages
Step 3: Select ‘Notification Settings’.
Step 4: Tap on ‘Reset Notification Settings’.
Step 5: Confirm your selection in the popup box.
Check if the sender is muted
If you aren’t receiving text message notification sounds for just one sender, it is likely because you accidentally muted them. A muted conversation will have a grey bell icon with a line running through it. To unmute a conversation, simply swipe left on it and press the bell icon. Once unmuted, you will receive sound alerts and pop-up notifications for the sender’s messages.
Turn off message filtering
If you aren’t receiving messages from unknown senders, it may be because their messages are getting filtered. Here’s how you can fix this.
Step 1: Go to Settings and select Messages.
Step 2: Tap on ‘Unknown & Spam’ in the Message Filtering section.
Step 3: Turn the toggle bar off for ‘Filter Unknown Senders’.
Restart your iPhone
A simple restart takes care of any temporary bugs and fixes any background glitches that your iPhone may be experiencing. To restart your iPhone, simply press and hold one of the volume buttons and the side button until the power-off slider appears on the screen. Drag the slider to turn off your phone. Then, press the side key to turn it back on.
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Conclusion
These are the best ways to fix the ‘text message notification sound not working’ on iPhone. If the problem still persists after trying all these fixes, it is possible that the issue may be related to your network carrier. Make sure you are currently subscribed to a talktime/data pack. Several network carriers do not allow incoming calls and messages once the subscription pack expires.
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